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Terms and Conditions

TERMS & CONDITIONS

Last revised May 11th, 2021

Overview

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to every Term, then please immediately exit the website. By visiting our website, using any of the tools we offer, or purchasing a product from us, you agree to be bound by the following Terms & Conditions which apply to all users of the website. These Terms & Conditions govern your use of our online interfaces, owned and operated by Sana Foods at the sanafoods.com website through Shopify Inc. who provides us with the online e-commerce platform to sell our products to consumers. Please visit our Privacy Policy for information regarding our privacy practices and policies. The materials in this website are offered solely for use and interaction in the United States.  We make no representations that the content of this website is available or appropriate in other locations.  Unless we have provided written authorization for other use, you are authorized to access and interact with content on this website solely for personal and non-commercial use. 

  1. Online Store Terms

All material on this site is property of Sana Foods or its affiliates and is protected by United States and International copyright and trademark laws. You may not use our products for any unauthorized or illegal purposes. Illegal purposes include, but are not limited to, transmitting viruses or other destructive codes, using protected data, files, documents, text, images, audio, etc. to copy, distribute, modify, reproduce or use proprietary material in any way without written consent from The Real Coconut Products Co. LLC. Any violation of any of our Terms will result in an immediate termination of services in addition to the potential pursuit of other remedies.

  1. General Security & Restrictions

You agree to not violate the security of the website by accessing our network through scans that determine vulnerability or authentication measures without proper authorization from Sana Foods. This includes accessing data not intended for you or using false login information to access information not authorized to you. Furthermore, copy data on the website may not be accessed using any automated means including but not limited to crawlers, robots, or spiders to bypass our security measures necessary to restrict website access. In the event that an attempt to interfere with the website is made, we have the right to investigate and cooperate with law enforcement authorities in the prosecution of these violations.

You agree to access secured areas using only your user information and to protect your respective confidentiality in relation to any third party. You are fully responsible for all activity under their your account and access to the website may be revoked at any time for any reason that Sana Foods or affiliates feel fit. We do not endorse and are not liable for any third-party claims or expenses that arise from your breach of these Terms & Conditions. 

  1. Accuracy & Integrity of Content

Although we attempt to provide accurate, updated, and correct information on our site, we are not responsible for, nor do we guarantee, the accuracy of the content. It is entirely possible that the material on our website could contain inaccuracies or other errors as well as unauthorized alterations made by third parties, and, as it is solely provided for general information, this should not be relied upon as the sole basis for making decisions without consulting a primary, more accurate source. This includes but is not limited to inaccuracies related to product pricing, descriptions, promotions, availability, and shipping. We reserve the right to update the information at any time but have no obligation to do so and do not assume responsibility or liability for content posted to the website from any non-affiliated third parties. Any reliance on this information is at your own risk. In the case that inaccurate information is spotted, please inform Sana Foods so that it can be amended. We reserve the right to correct any inaccuracies, make updates, or change information on the website at any time and without notice.  

  1. Modifications to Products & Prices

Sana Foods may provide products exclusive to our online website and these may be in limited quantities.  Sales of all products are subject to our Return Policy, available on this website. We reserve the right to limit quantities of any products that we offer and limit the sales of these products to any specific person, geographic region or jurisdiction. All discontinuations or product descriptions and pricing are subject to change at any time without notice at our discretion. If an incorrect price due to typographical  or other error is supplied, we have the right to cancel any orders placed for product listed at this price whether or not payment has already been charged for the purchase.   In the event of a cancellation, we will promptly issue a return to the account for the full amount that was paid for the cancelled product.   While our images strive to identify accurate colors and pricing as products that appear in store, we cannot guarantee that all computer monitor displays will convey this properly or that product images or labels have not been updated. We do not guarantee that the quality of any products obtained will meet all of your expectations or that any errors will be corrected.

  1. Billing & Order Accuracy

We reserve the right to refuse or cancel any order you place with us for any reason. At our sole discretion, we may limit or cancel quantities purchased or make any changes or cancellations to any order related to any account. Your account may also be restricted or terminated for any reason at any time. If we cancel or change an order, or if additional information is required, we may notify you by contacting the information provided at the time of checkout. Youmust provide current, complete, accurate account information and agree to update this in a timely manner if it is found to be incorrect so we may complete the transaction. This includes providing complete, correct payment information (credit or debit cards or  bank accounts) when making online payments that will be honored by the associated financial institution for the total amount charged. Form of payment must also contain the consumer’s name on the card and they must have authorization to make a purchase or transaction. You also acknowledge that your content may be transferred unencrypted (except credit card information, which is always encrypted) over various networks and may involve changes to conform to technical requirements of connecting networks. We reserve the right to cancel an order if there are limitations on quantity, inaccuracies in product and pricing information, or problems with the form of payment used.  In the event we cancel an order, we will issue a credit to you in the amount that was  charged for cancelled product.

Please see our Exchange and Refund Policy, available on this website, for information regarding exchanges and refunds.

  1. Prohibited Uses

You are prohibited from using the website or related content for any unlawful purpose, to solicit others to participate in any unlawful acts, to violate any type of regulations, rules, laws, or ordinances, to violate intellectual property rights, or to harass, abuse, or slander based on any discriminating factors against other people or entities. You also agree to submit only true, accurate information and not to transmit any dangerous viruses or code that will be used in any way to affect the operation of the website or internet. Sana Foods has the right to terminate your use of our website if you engage in prohibited uses or violate these terms.

  1. Copyright and Intellectual Property.

All content, logos, trademarks, brand identities, packaging images, graphics, written content, designs, trade dress, software, and all other intellectual property (“Content”) are the intellectual property of Sana Foods and are owned by or used with permission or under license by Sana Foods, unless otherwise noted.  All content included or made available on this website is the property of Sana Foods, or is used with permission from its content suppliers, and is protected by copyright laws.  The use of the Content of this Website beyond what is permitted in these Terms is strictly prohibited.  You may store or print copies of the information for your personal use, however, you may not distribute any content from this website to others, or use for any commercial or non-personal use, without our express written consent. 

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Terms & Conditions or access the Terms & Conditions without written permission from Sana Foods.

If, for any reason, you believe your work has been copied in a manner that constitutes copyright infringement, please notify Sana Foods at once at info@sanafoods.com with a detailed explanation and proof of work. We are not responsible for copyrighted materials posted on our site.

  1. Third-Party Interference

There may be some content on our website that includes materials from third parties, completely independent from us.  We make no representations whatsoever about third party content available on or linked through our site. Sana Foods does not endorse, makes no representations and has no liability for any third-party links on our site that may direct you to third-party websites nor materials, products, or services affiliated with third-parties or their websites. We are not responsible for evaluating content; therefore, it is up to you to take precautions to ensure whatever you select is free of viruses or other items of destructive nature. If you choose to access any third-party websites or content linked to our site, you do so at your own risk. Please review the policies of third-party websites before engaging with third parties and direct all complaints, claims, concerns or questions  directly to third-party.

  1. User Feedback, Content, and Other Postings

You are solely responsible for any content you post to our website.  You may not upload content to our website if you are under the age of eighteen (18).  Upon your submission of comments or suggestions or uploading of files of any time, you agree not to provide any content that is defamatory, threatening, or unlawful, not to violate copyright, privacy, or trademark of any entity, and to not transmit viruses or anything damaging to the site. Sana Foods may at any time remove any content from the website without informing anyone, including any party that contributed to the content.  

Any consumer submission to our website, including, suggestions, commentary, ideas, notes, drawings, files, photographs or any other content, whether it is requested by us or posted at will (“Submission”), may at any time, without restriction, be used, published, distributed, edited, copied by us without any obligation to maintain confidentiality or provide monetary or other compensation.   You acknowledge that we may have developed or may develop ideas that are similar or identical to the Submissions.  You further acknowledge that no Submission is made in confidence, and we assume no obligations to you by accepting, reviewing or considering your Submissions.  We shall exclusively own all rights to Submissions and any ideas, concepts or products that might actually or allegedly relate to such Submissions.  We shall be entitled to the unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, in perpetuity and without compensation to you.

You further agree not to use a false email address, impersonate any other person or entity, or mislead Sana Foods as to the origin of any content posted to our website.   You may not use the website to directly contact other users of the website, other than through postings made to the website itself.

  1. Personal Data

The personal information collected about you and other consumers through the site is governed by the Privacy Policy of Sana Foods available on this website. Please review our Privacy Policy prior to interacting with this website, providing personal information, or contributing content. 

  1. Disclaimer of Warranties & Liabilities

We do not guarantee, represent or warrant that use of our site will be uninterrupted, error-free, secure, or that defects will be corrected. Our website or products may be cancelled or removed for indefinite periods of time without notice. You agree that any use, or inability to use or inability thereof, is at your sole risk.   You further agree that any products delivered to You are provided “as is” without any warranty of any kind, either expressed or implied, including but not limited to conditions of merchantability, merchantable quality, durability, title, and non-infringement. The Real Coconut Products Co. LLC and associated employees will in no case be liable for any injury, loss, claim, or damages whether these are direct, indirect, incidental, special, or consequential of any kind in terms of lost profits, revenue, savings, data or related damages as a result of the use of our products made available via the website even if advised of the potential to cause damage.

ALL WEBSITE CONTENT IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMTED TO THE TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR TITLE AND NON-INFRINGEMENT.  Specifically, we do not warrant that the website, its servers or any other component of the website are error free, virus free, not subject to interruption, free of other harms, or that any errors will be corrected on any time frame or at all.  We further disclaim any warranties and make no representations that the content of the website or the use of products or materials offered on the website will be correct, accurate, or reliable.  Your use of the website is at your own risk.  If you object to these Terms and Conditions, our Privacy Policy, or if you are otherwise not satisfied with the website, your sole and exclusive remedy is to discontinue your interactions with this website.  To the extent any disclaimer or limitation of damages contained within these Terms are deemed void, invalid or unenforceable for any reason, our aggregate liability to you shall not exceed fifty dollars ($50.00). 

  1. Updates to Terms & Conditions

You should periodically review the most current version of the Terms & Conditions on our website. We have the right to update or alter any part of the Terms & Conditions at any time without notification to you.  It is your sole responsibility to check this on a regular basis. Terms & Conditions are effective unless terminated by you or Sana Foods. You may terminate at any time by notifying Sana Foods that you no longer wish to use our services or our website.

  1. Arbitration of all Disputes

You  agree that any controversy, dispute, or claim arising out of or relating to the use of Sana Foods website or the purchase of products shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (AAA) and shall be venued in Minneapolis, Minnesota. You agree that Minnesota law shall govern this Agreement. Consumer and Sana Foods shall each be responsible for their own attorney’s fees, costs, disbursements, and expenses. You agree that any and all claims are individual and You agree to waive any right to assert any claim on behalf of a class of other consumers or other allegedly injured individuals.

Questions about the Terms & Conditions should be directed to info@sanafoods.com